SHIPPING POLICY
This policy applies solely to orders made inside the Singapore. This policy is meant to ensure that you are aware of our shipping policies and procedures. By making an order with this company, you agree to the conditions listed below.
COSTS OF SHIPPING
Free shipping for orders above 300.00 SGD
7.00 USD Shipping Charge for orders below 300.00 SGD
Our order Processing or handling time is 0-1 days (Monday-Friday)
Our order transit or delivery time is 2-3 days (Monday-Friday)
Order cut-off time will be 06:00 PM (GMT+08:00) Singapore Standard Time (Singapore)
Sometimes during the holidays, we may need an extra 1-2 days to produce your item due to overload. Be sure to order earlier during the holidays.
Delivery Conditions
We mail the things through USPS.
ORDER TRACKING
When we will start your transfer, you will get a tracking number with your order
with which you can learn about your order postposition until you get your order
hands.
⬤ Wrong Address
If you have given us the wrong address and if you are not there then the product will be reserved in our store again. For providing the wrong Address You Have to Bear the full Shipping Cost.
⬤ Change of Addressee
when your order transition will be started We cannot change the delivery address. If you need to change the place to deliver your order, please contact us at email info@tyetye.com or call +65 9833 5197 within 24 hours of placing your order.
PARCELLS DAMAGED IN TRANSIT
If you find that a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.
DELIVERY CONDITIONS
We mail the things through USPS.
HAVE ANY RESTOCKING FEES?
No, we don't have any restocking FEE.
Tax
We do not impose any taxes.
Support:- 24/7-
Email: info@tyetye.com
Phone: +65 9833 5197
Address: 11D Broadrick Road, Singapore 439512, Singapore